Knowledge Base

As someone accessing ViaNile.Com platform, we believe it is very important that you are familiar with the support navigation panel that displays option links, which may help you solve any issue encountered while using the site.

Shop for products and make seamless orders without exposing yourself or your family to the Covid-19 pandemic!

One of the aims on this platform is to reduce the spread of Coronavirus and other communicable diseases by ultimately abolishing long queues and the need to make purchases from crowded shops. To get your product, you can chat with sales representatives via chat, notifying them that you are ready to pick up your items or even get your order via a delivery system.This prevents your customers from standing in long queues under the sun or in the rain, ultimately helping to reduce Coronavirus's spread.

It is not a bad idea to use Plexiglass that barricades a till/cashier in a bid to reduce the rate of transmission of particles between sales reps and the customers. However, through close interactions between sales reps themselves, sales representatives can spread the virus between themselves and to the visiting customers who come to the shop/restaurant to get something.

The sole purpose of this feature is to enable customers to make orders from the comfort of their seats, whether in restaurants, clubs, or pubs. The ViaNile.Com platform automatically generates a QR code for every individual and business that decides to create an account, allowing their customers to scan the QR code with their smartphone.

Grow your business in various ways without exposing your staff and customers to the dangers of the Covid-19 pandemic!

The ViaNile.Com management prioritizes its customers' safety and well-being by providing a channel through which customers can initiate order without having to come in physical contact with anyone, in a bid to curtail the spread of the coronavirus.

To prevent customers from standing in long queues under the sun or rain, or to help customers purchase in crowded shops, every business owner will have to print and inscribe his/her unique QR code (which helps direct potential customers to his/her online order Page) on every table in his/her business seating area. This process is specifically helpful when customers want to order from a particular business. All that the customer needs to do is to scan the QR code of the company/business, enter the table number of the business, place an order directly from the table, and wait for delivery of the order within the scheduled time.

To make the order process easier for customers, any business owner with a private or VIP room where customers can make orders from, can make sure that the name or number of the VIP room is noticeable and visible for all customers to see. He/she should print the QR code equally and place it in an exposed area for all-and-sundry to see.

Kindly print your QR code and affix it to each table (having a distinctive number) in your restaurant, pub, club, or bar. By labeling each table with a unique name, customers will be able to refer to the correct table when placing an order.

Similarly, if you have a VIP/private room from which customers can make orders, kindly place the name or number of the room/VIP suite in an area visible for all customers to see. Take the same steps when placing your QR code for easy and instant visibility.